Taxi turmoil: Thai lady cries foul as Bolt taxi expenses 1,350 baht for 30 minute journey in Bangkok

Another day in Big Mango, another story of a nasty boy Bangkok taxi driver ripping off a buyer, this time a Thai lady was ripped off by Bolt Thailand.
The Thai girl condemned the rail-hailing software for overcharging her after a Bolt taxi driver demanded 1,350 baht for a 30-minute journey, about 50 kilometres, from the Bangkok International Trade & Exhibition Centre (BITEC Bangna) to Bangkok University.
The lady, Natcha Ditsayawattana, shared her expertise of taking a taxi via the Bolt utility on the We Are Consumers Facebook group yesterday, October 2. Bona fide defined that she requested a taxi to choose her up at BITEC Bangna at round 11pm on Saturday, September 30, to go to Bangkok University.
Natcha said that the appliance initially showed that the journey would take about half-hour for forty one kilometres to her vacation spot, with an estimated fare of round 300 to four hundred baht. However, when the experience concluded, Natcha found herself charged a complete of 1,350 baht, inclusive of the toll fee.
Natcha pointed out that there were no situations for the app to cost her further. She identified that there was no rain, no site visitors jams and it was not rush hour.
Natcha stated she didn’t perceive Bolt’s system. The taxi driver had not turned on the meter, but she assumed that the appliance would precisely calculate the fare. She mentioned that the very best fare she had beforehand paid for the same trip was 600 baht but this was double.
Bolt ripoff

Natcha urged the Bolt software to offer clarification relating to its pricing construction. She additionally sought assistance from fellow netizens within the Facebook group to assist decipher the intricacies of her experience.
Some netizens blamed the taxi driver for potentially profiting from Natcha while others pointed fingers at Bolt’s system for the apparent miscalculation. Beyond these considerations, many customers criticized Bolt’s overall service, expressing doubts about its reliability and security, as several drivers were allegedly working beneath false identities.
One netizen said that the price could even take them to Chon Buri province, as he took a taxi automobile to Chon Buri’s Sri Racha district at just one,000 baht. Many others said the fare was much more costly than a flight to Chaing Mai.
Despite Natcha’s try to reach out to Bolt Thailand’s official Facebook web page by tagging them in her post, as of now, she has not obtained a response from the corporate.
This is one other reminder to taxi customers all over Thailand to demand drivers switch on meters or ask for a price before travelling.
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